Personal care
Bathing, dressing, grooming, help getting around the house safely, and support with toileting and continence, handled with discretion.
Private-pay in-home care
Care at home, from people you would trust with your own mother.
Neubright Home Care supports older adults and adults with disabilities in Charlotte who want to stay in the home they know. Personal care, companionship, respite for family, and rides to appointments, arranged around your schedule rather than ours.
No obligation. A conversation first, a plan second.
Licensure in progressNorth Carolina DHSR
- Thoroughly screened caregivers
- Registered nurse oversight
- Insured and bonded
- No long-term contract
What we do
Everyday support, delivered at home
Non-medical care, which means help with daily living rather than clinical treatment. If a need falls outside what we are licensed to provide, we will tell you plainly and point you to who can.
Companionship
Conversation, shared meals, walks, hobbies, and a reliable presence during the long stretches of the day when nobody else is around.
Homemaking
Light housekeeping, laundry, meal preparation, grocery runs, and keeping the living space clear of the hazards that cause falls.
Transportation
Rides to medical appointments, pharmacy, worship, and errands, with a caregiver who stays for the visit rather than dropping off and leaving.
Respite for family
Scheduled relief for the family member carrying most of the load, whether that is four hours a week or a full weekend away.
Adults with disabilities
Support for adults living with intellectual, developmental or physical disabilities, including daily routines, getting out into the community, and relief for family carers.
Coming home from hospital
Extra hands during the first weeks after a stay, when the risk of a return trip is highest and the household routine has not settled.
How it works
What actually happens when you get in touch
Most families are calling about this for the first time and are not sure what they are agreeing to. Here is the whole sequence, start to finish.
Same day
A phone call
Fifteen minutes or so. We ask what is happening at home, what a difficult day looks like, and what help would actually change. Nothing is signed and nothing is charged.
Within a few days
A visit to the home
Our registered nurse walks through the home with you, looks at safety and daily routine, and writes a care plan naming who does what, when, and for how long.
Ongoing
Care begins, and we check in
We introduce the caregiver before the first shift rather than sending a stranger. The nurse follows up, and the plan changes when the need changes.
Why families choose us
Every inquiry, handled personally
Our care team reviews every inquiry personally. No call centers, no intake queues.
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No strangers at the door
You meet your caregiver and approve the match before care begins, and every caregiver works from the same written care plan.
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A nurse writes the plan
Care plans are prepared and supervised by a registered nurse, not assembled from a template by a scheduler.
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Clear rates, told to you upfront
You get the hourly rate on the first call. No assessment fee, no setup fee, no minimum commitment to find out what something costs.
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We say no when we should
If what your family needs is skilled nursing, hospice, or a facility, we will say so and help you find it rather than sell you hours we can bill.
Where we serve
Charlotte and the communities around it
Based in South Charlotte, serving Mecklenburg County and the counties bordering it. If you are not certain whether your address falls inside our area, ask us and we will tell you straight away.
South Charlotte
Ballantyne
Matthews
Mint Hill
Pineville
Huntersville
Cornelius
Davidson
Union County
Cabarrus County
Gaston County
Iredell County
Service area is set by North Carolina licensure rules, which limit an agency to its home county, adjoining counties, or locations within a ninety minute drive.
Not sure yet whether you need help?
That is the most common place to start. Tell us what is going on and we will give you an honest read, including if the answer is that you do not need us yet.
Contact
Talk to a person
Phone
Office
6000 Fairview Road, Suite 1200
Charlotte, NC 28210
Hours
Monday to Friday, 9am to 5pm
Care scheduled seven days a week